1. Introduction
Hebuma Engineering Services Limited ("we," "our," or "us") is committed to protecting the privacy of our website visitors, clients, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, job title, and postal address that you voluntarily provide through our contact forms or when requesting our services.
- Project Information: Details about your project requirements, facility locations, and technical specifications shared during consultations.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and referring URLs.
- Device Information: IP address, browser type, operating system, and device identifiers collected automatically when you access our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To prepare quotes, proposals, and service agreements
- To deliver and improve our engineering services
- To send project updates and relevant communications
- To improve our website functionality and user experience
- To comply with legal obligations and regulatory requirements
- To protect our rights and prevent misuse of our services
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our website and business (e.g., hosting providers, email services).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Partners: With your consent, when necessary to deliver our services (e.g., subcontractors working on your project).
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with relevant data protection authorities
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
