Always Available When You Need Us Most
In industries where downtime costs millions per hour, having a reliable emergency electrical response partner is not a luxury—it's a necessity. Hebuma Engineering Services maintains a dedicated 24/7 emergency response team, strategically positioned across Nigeria to reach your facility within hours.
Our emergency hotline is answered by qualified engineers, not call center operators. This means faster diagnosis, immediate technical guidance over the phone, and a mobilized response team that arrives prepared with the right tools and knowledge.
Emergency Service Capabilities
- 24/7 Rapid Response Team — Qualified engineers on standby around the clock, ready for immediate deployment to your facility anywhere in Nigeria.
- Emergency System Shutdowns — Safe and controlled emergency shutdown procedures to prevent equipment damage and protect personnel safety.
- Fault Investigation & Root Cause Analysis — Systematic fault diagnosis using advanced testing equipment to identify root causes and prevent recurrence.
- Urgent Repairs & Restoration — Rapid repair and system restoration to minimize production losses and get your operations back online.
- Standby Generator Support — Emergency generator deployment, troubleshooting, and fuel logistics to maintain power during grid failures.
- Power Quality Emergency Response — Rapid response to voltage fluctuations, harmonics, and power quality events that threaten sensitive equipment.
- Weekend & Holiday Coverage — Full emergency coverage during weekends, public holidays, and plant shutdown periods.
- Remote Diagnostics Support — Phone and video-based technical guidance for your on-site team while our response crew mobilizes.
Our Emergency Response Commitment
- Immediate Phone Response — Your call answered by an engineer within minutes, providing instant technical guidance.
- Rapid Mobilization — Response team deployed within 2 hours for facilities within our primary coverage areas.
- Equipped & Ready — Fully stocked service vehicles with common spare parts, testing equipment, and safety gear.
- Transparent Communication — Regular updates throughout the emergency response process, keeping your management informed.
- Post-Incident Reporting — Detailed incident reports with root cause analysis and recommendations to prevent future occurrences.
